When you purchase a work of art, you become the owner of the artwork, whether it is a photographic print or an original. However, your purchase does not allow you to copy, reproduce nor alter the work, in whole or in part, in any way and in any medium, with the intent of distributing it (commercially or non-commercially) or selling it. In other words, you own the artwork, Carmen Grenier owns the copyright on that artwork. 

All content on this website is copyrighted. You may use the product photographs from our online store on your blog, website or social media channels as long as you include a photo credit and a link to our website homepage or the product page. 

The following photo credit must accompany every photography product you use: "© Carmen Grenier, CarmenGrenier.com. All rights reserved." 

The content of this website may not be used for any other purpose and may not be altered, copied, reproduced, sold nor used for personal or professional purposes.

For further information or inquiries, please write to us.

Packages are shipped via Canada Post by regular mail or courier service. Rates are based on the weight and the size of the package. For more details and to see shipping costs, please visit the Shipping page. Please reach out to us for specific shipping and handling questions. 

We are happy to fulfill international orders. This website does not currently allow purchases to be made outside of Canada. To place an order, please contact us by email to receive a quote and discuss your requirements.

Customer Responsibility
Please note that once your order arrives at its destination, local regulations apply and your order may be subject to import taxes and local duties. These taxes and duties are not included in your purchase price and are your responsibility. 

For liability and insurance reasons, we are unable to ship to P.O. boxes. Please provide your full daytime delivery address and a contact phone number to ensure an efficient delivery.

Our team works from Monday to Friday, from 10am to 4pm EST, to process all orders as quickly and efficiently as possible. Please note that we do not ship on Saturdays, Sundays, or public holidays observed in Ontario. 

Provided the items you ordered are in stock and your order was not placed during a peak period, your order will be shipped within 2 to 4 business days after payment is received.

Please note that during peak periods⸺including the months leading up to Christmas, new product launches, or sales periods, as well as special occasions such as Mother's Day and Father's Day⸺, we receive a large volume of orders, which may result in processing or shipping delays.

It is important to note that we cannot guarantee an exact delivery date and your order may take longer to ship if the items you have purchased were not in stock at the time you placed your order. 

PRE-ORDERS
If your order includes a "Pre-Order" item, your entire order will be held and shipped as soon as the pre-order item is in stock. If you wish to receive split shipments, you will need to place two separate orders online and pay for shipping charges for each order.

GREETING CARDS AND BOOKMARKS
Once orders have been processed, greeting cards and bookmarks are shipped and should arrive by regular mail within 3 to 12 business days in Canada, depending on your location. 

A tracking number is provided with orders of seven (7) or more greeting cards or bookmarks.

OPEN AND LIMITED EDITION PRINTS
Made to order for you, our open and limited edition prints require a slightly longer turnaround time. Once your order has been processed, please allow 3 to 4 weeks for delivery. 

Prints measuring up to 20" (50.8 cm) in width or length
Prints up to 20 inches in width or length are shipped flat by Canada Post (regular mail). You will receive a tracking number by email once your order is shipped.

Prints over 20" (50.8 cm) in width or length
Prints that are over 20 inches in width or length are shipped individually in a tube via ground courier service. You will receive a tracking number by email once your order is shipped.

Expedited shipping 
If your order requires urgent shipping, please contact us for more information. We will be happy to accommodate you.

All prices are in Canadian dollars. 

Prices and product availability are subject to change without notice. In the event of an incorrect price on a quote or order, you will be notified by email or phone and given the option to accept the corrected price or cancel the order.

Please contact us for specific questions. 

The 10% discount will be applied at checkout on your first purchase once you have subscribed to our newsletter. No minimum purchase requirements. Valid only for online purchases made at carmengrenier.com. Discount does not apply to previous purchases and cannot be combined with other offers, promotions or sales and is not transferable. Applicable taxes and shipping charges apply. 

You will receive your discount code as soon as you subscribe to our newsletter. Simply enter the code at checkout to receive your 10% discount on your first purchase.

- This promotion applies exclusively to residents of Canada.

- This promotion does not apply to retailers and wholesalers.

Included in this promotion are:
- All greeting cards at regular price;
- All bookmarks at regular price;
- All open edition fine art prints at the regular price, with the exception of the Egg series.

Excluded from this promotion are:
- Products already at reduced price;
- Gift cards;
- The Egg series (open edition prints) ;
- Limited Edition Fine Art Prints;
- Carmen's Bonus Collage.

We reserve the right to end this promotion without prior notice. 

Certain promotions may only be used during specific promotional periods. Offers apply to full-price products and cannot be used in conjunction with other offers.

Special product discounts do not apply to purchases made outside of Canada. Free shipping promotions do not include customs duties or import taxes applicable to the order. These taxes and fees are the responsibility of the customer.

We reserve the right to end special promotions without notice. 

The exact right size for your space?

The size and proportions of some of my open edition fine art prints are customizable to fit any space, residential or commercial.

Kindly note that the limited edition prints offered on this website are sold in the sizes indicated.

If you cannot find exactly what you are looking for or would like to discuss a custom order, I would be happy to help. Please contact me using the form below.ontact me using the form below.

The value of a limited edition photographic print increases over time because the prints produced in a given edition are only offered while stocks last and will never again be available in the same format. My limited edition prints are produced in small numbers⸺to a maximum of ten (10)⸺,which makes them all the more valuable.

My limited edition photographs are printed on high-quality archival paper and finished individually, unlike commercial prints, which are mass-produced. In addition, the limited edition prints are numbered, dated and signed by the artist. Each print comes with a certificate of authenticity.

A certificate of authenticity includes the title, dimensions, and medium of the artwork, as well as the date of purchase, the artist’s name, and information about the edition series, if applicable. Such a certificate is provided with the purchase of our limited edition prints.

To a collector, this information is important because it adds context to the acquisition of the piece. As such, the certificate will help determine the value of the work in the future.

Your photographic print should be handled with care to ensure its longevity. Firstly, avoid exposing it directly to sunlight. It is also best to keep it in its original packaging until it is framed, preferably by a professional. 

Please handle your print with care to avoid damaging it or leaving creases or indelible fingerprints.